AI
Empower Your Enterprise with an AI Center of Excellence
Quess GTS helps assess your AI readiness, identifying the right tools, services, processes, and initial use cases. We collaborate to build AI centers of excellence, deploying safe, enterprise-scale GenAI applications for maximum productivity and Digital Transformaiton.
Getting Started with AI
Our consultants partner with client teams to identify processes suitable for AI implementation. They seek out workflows characterized by repetitiveness, time sensitivity, manual intensity, or complexity. These attributes typically signal opportunities where AI can drive substantial improvements. We document the AS-IS process and work with your teams to define the target state leveraging a combination of AI, automation, and analytics as applicable. We initially deploy use cases in a test environment or Center of Excellence. Once operations teams are confident, we transition to production. We also ensure the necessary infrastructure is in place to support AI and digital technology integration.
Maximize Your AI Potential With Our Specialized Services
LLM Training
Large-language Models (LLM) enables project teams to build safe, secure, enterprise-ready GenAI applications. Our teams will design GenAI processes and components, data set preparation, train the LLM...
Prompt Engineering
For each use case, we can help your team to design the proper prompt or natural language request to get a specific response. Proper prompt engineering helps the AI model to ...
AI Assistants
Use of assistants are dependent of use cases, but typically are deployed to improve the efficiency such as summarizing conversations in a call center or accessing prior history for the agent to have...
Integration
Integrations with enterprise products (CRM, Contact Center) & services (Rating, Fraud check, Risk Triage) from Microsoft, OpenAI, AWS, etc. and data sources such as data ingestion files, Data lakes &...
