Focusing on Innovation & Automation Testing Framework Service to a Century old P&C insurance company

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Client Overview :

Client is a market-leading specialty insurer that offers a wide range of property and casualty insurance products to corporations. We are supporting Customer with all the QA tasks related to routine testing work and project initiatives for the past 4+ yrs.

Definition

  • Absence of mature testing processes and methodologies for Agile testing
  • Complex systems and 3rd party systems to integrate such as Dun & Brad Street, Medical State Board, Billing Applications, and Verity.
  • No test automation being adopted for functional/regression testing.
  • No innovations in testing and every test activity were done manually. Test accelerators not being used for complex business scenarios. E.g.: PL Rater Harness was undergoing enhancement for E&O Line of Business, which had to be validated for 52 states and with 40+ rating factors with aggressive timelines.
  • Lack of test approach and testbed for Analytical Models testing (predictive models).

Solution

  • Process policies faster than paper application/legacy system
  • Streamline and simplify underwriting platform for efficiency
  • Reduce operational costs
  • Centralize operations
  • Achieve data transportation
  • Tool set: Jira, UFT 14.0, Selenium, Test Magic, Azure cloud computing platform. ETL
  • Team Size: 22+

Impact

  • Focus on innovation: Test accelerator for Rating is built in-house to support testing
  • 50% regression effort is saved by automation using UFT
  • Deployment of a continuous automation tool, Test Magic, for a large bond rollout program
  • Development of Selenium Automation Framework (keyword-driven), which can facilitate automation right at the design phase. The framework can automatically build scripts based on reusable components
  • Quality Maturity Assessment to establish a Testing CoE
  • Availability of good knowledge repository through application reference manuals for all the critical applications
  • Metric program to measure productivity and quality
  • Optimized resource utilization by cross-training and utilizing resources across multiple applications